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September 2024

Welcome to Aged Care News

This newsletter is for community members and services across the Mid North Coast, it’s full of useful information to keep us connected and up to date with what’s going on in our communities.

The DREAM Project

Led by the Wicking Dementia Research and Education Centre, in collaboration with Dementia Support Australia, the DREAM Project is a new initiative in dementia respite care. Through a free online portal, DREAM provides the aged care workforce with access to education, and a dynamic community of practice and coaching tailored to individual and organisational needs.

How DREAM can help you
Whether you are new to working in aged care or have many years of experience, as an individual or a provider, DREAM is for you:

  • Upskill yourself and your workforce with quality education designed for respite care.
  • Connect with the broader dementia respite community through the Community of Practice.
  • Book a coaching session where you can ask questions and get the support you need.

For more information and to register, visit Dementia Respite Education and Mentoring (DREAM) | The Wicking Dementia Centre | UTAS

FREE Cultural Awareness Training with Cultura

With the impending new Aged Care Act upon us, Aged Care providers are encouraged to adopt policies, practices and organisational environments to support diverse older people and staff.

This webinar will prepare you with a foundation understanding of the diversity found in Australia, and the ability to confidently apply practical strategies of mindful communication techniques in communicating with clients, colleagues, and staff with diverse backgrounds and capabilities.

Some of the key points are outlined below:

  • Cultural Awareness: Understanding the diverse cultural backgrounds of clients, colleagues, and staff.
  • Cultural Humility: Approaching cultural differences with humility and an openness to learn.
  • Cultural Bias and Cultural Acceptance: Identifying and addressing personal biases to improve understanding and acceptance of others.
  • Cultural Sensitivity: Fostering meaningful client relationships through culturally sensitive practices.
  • Intercultural Communication: Developing skills to communicate effectively across cultures.
  • Cultural Contexts: Understanding and adapting to different cultural norms to enhance interactions and service delivery.
  • Adapting Services: Tailoring communication styles and services to meet the needs of diverse clients, colleagues, and staff.

Date: Wednesday, 16 October 2024

Time: 2pm to 4pm

Secure your spot here - Cultural Awareness Training Tickets | TryBooking Australia

Reminder: Update your financial details to ensure you are paying the right fees

Reminder for you or your clients to update their financial details to ensure they are paying the right fees. Keeping their information up to date prevents clients from being overcharged. Visit the Services Australia website or call DVA on 1800 838 372 to assist in updating their financial details.

What changes do you need to report?

  • A change in marital status
  • A change in your income or assets - this includes the payment of a refundable accommodation deposit or refundable accommodation contribution for accommodation in an aged care home.
  • A protected person, such as a spouse or a dependent child moves out of your home (If you are in an aged care home)

For more information on paying the correct fees and how changes affect your fees read the FAQs here.

A Little Yarn goes a Long Way

The Department has updated the fact sheet 'A little yarn goes a long way'.

The fact sheet has valuable information for older First Nations people, their friends and family or support person/s, about the services available to resolve concerns about the aged care services, and why it is important to raise the concerns.  

You can find the fact sheet in seven languages, including English, Alyawarra, Arrernte, Luritja, Pitjantjatjarra, Torres Strait Creole and Warlpiri.

A little yarn goes a long way - Fact sheet | Aged Care Quality and Safety Commission

SPACED

SPACED is being run as a two-year trial to support Commonwealth Home Support Program Providers by the Department of Health and Aged Care. Previously referred to as the SSD Service Directory, SPACED is a web-based tool to support CHSP providers to navigate the supports and services available by SSD providers. 

Using the SPACED tool, providers can search by keyword to look for a specific topic such as:  

  • Diversity and Inclusion  
  • Translation/Interpreting  
  • Training and Events 
  • Wellness and Reablement  

For more information, please see the SPACED FAQ page.

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