Work With Us

Families Together Team Leader

Applications must be received before: 21/06/2026 11:00 pm

For more information about the role:

Contact Charity Peabody, Acting Executive Manager: Service Deliver and Quality, on (02) 6651 1788.

Position Overview:

Blue Sky Community Services is seeking a full-time Team Leader to join our Families, Young People and Communities Team within the Families Together program, commencing 1 July 2026. We are looking for a professional and values‑aligned individual to join our supportive and friendly team and contribute to the delivery of high‑quality Families Together services.

This role will service the Bellingen, Coffs Harbour and Nambucca Heads Local Government Areas (LGAs) and will be based at Blue Sky’s Coffs Harbour office. The position is offered on a fixed‑term basis until 30 June 2031.

This role requires a willingness to travel within the region. The position also involves participation in a 24/7 on‑call phone roster shared across the team, with on‑call allowances paid in accordance with the SCHADS Award. Successful candidates will be required to work flexibly between the hours of 6:00 am and 8:00 pm on weekdays as needed to respond to the needs of families. 

The Team Leader will:  

• deliver intensive, trauma‑informed, strengths‑based, and child‑centred practice to keep children safe at home with their families, preventing removal, entry into Out of Home Care, and future involvement with the child protection system
• assess and respond to child safety and wellbeing risks, including domestic and family violence, alcohol and other drug use, and emerging family crises, providing both direct intervention and practice guidance for staff
• develop, implement, and review family‑led case plans that improve parenting capacity, safety, stability, education, health, and overall family wellbeing
• lead and support the delivery of the Families Together program, ensuring high‑quality, safe and effective service delivery in line with program objectives, performance indicators, and funding requirements
• provide leadership, supervision, and practice support to Family Practitioners and Family Support Workers, including case allocation, workload management, documentation quality, and support with complex and high‑risk cases
• maintain accurate, timely, and compliant case documentation, and oversee team documentation and reporting to ensure quality practice, data integrity, and achievement of program outcomes
• build and maintain effective working relationships with DCJ and key stakeholders, including police, health services, schools, and community organisations, to support coordinated and integrated responses for families
• promote culturally safe, inclusive, and child‑focused practice, supporting effective engagement with Aboriginal and Torres Strait Islander families, and families from diverse cultural backgrounds, and contributing to continuous improvement and service quality initiatives. 

Who we are looking for:

The successful applicant for this position will have:

• a relevant tertiary qualification in social work, psychology, or a related discipline, with demonstrated experience leading child and family service teams and delivering trauma‑informed, family‑centred practice to vulnerable children and families
• demonstrated ability to lead, support, and quality‑assure practice within Family Preservation programs, with strong working knowledge of NSW Department of Communities and Justice (DCJ) systems and requirements
• the capability and willingness to confidently lead, promote, and embed the Families Together program, including its goals, activities, processes, and functions, across both direct practice and team oversight
• the ability to model and uphold behaviours, attitudes, and professional conduct aligned with the organisation’s values, culture, and Code of Conduct, and to support team members to meet these expectations
• a strong commitment to delivering exceptional customer service, with the ability to foster service excellence and positive engagement with children, families, and stakeholders
• demonstrated ability to quickly learn, adapt to, and confidently use ICT systems, including the Microsoft suite, client management systems, and databases, while supporting compliance with documentation and reporting requirements
• highly developed organisational skills, a friendly and positive can‑do approach, and the willingness to travel within the local area to support families and provide leadership presence in practice settings.

About the Families, Young People and Communities Team

The Families, Young People and Communities team works with young people (aged 8 to 24) and their families, parents and carers to ensure young people are safe and connected, and parents are supported to strengthen family relationships, providing a wide range of support options for individuals, groups, and families. The team also works with local communities and in partnership with other sector services by delivering training to family and community services across the Mid North Coast.

How to apply

To apply for the position applicants should complete the online form below. The form does not have to be completed in a single session, applicants can save their session at any time and return to the form at a later date to complete it.

If you have any difficulties with the online form and would like to receive a hard copy of the recruitment documents, please contact our Inclusive Communities Manager, Melanie Jacobs by phone: (02) 6651 1788 or by email: melaniejacobs@bluesky.org.au.

Completed hard copies can be delivered to any Blue Sky office before the closing date.  Please note that applications received after the closing date and time will not be considered.

We are an inclusive employer

We believe that the makeup of our workplace should reflect the diversity of the communities we work within. We therefore strongly encourage people with diverse backgrounds and cultures, and people who have lived experience of disability, to apply to work with us.

We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Inclusive Communities Manager at melaniejacobs@bluesky.org.au or (02) 6651 1788 to discuss.

The Recruitment Process

Stage One: Application Assessment Stage 

• All applications are assessed against the criteria.
• Applications that are not complete, or that do not satisfactorily address the criteria will not be considered for interview.
• Shortlisted applicants will be asked to proceed to the interview stage of the recruitment process.
• Applicants who are not selected to progress to the interview stage will be advised by email.

Stage Two: Interview Stage 

• Applicants who are selected to progress to the interview stage will be contacted to arrange an interview date, time and location.
• At the interview, applicants will be asked questions to determine whether they are able to perform to a high standard within the role and to determine whether they are a good fit for the position, the organisation and our values.

Stage Three: Further Information Gathering Stage 

• Following the interview applicants may be asked to complete on-line psychometric testing, to further determine suitability for the position.
• Following the interview, the organisation may contact the applicant’s referees to further determine suitability for the position.
• Applicants may also be requested to attend a second interview.

Stage Four: Employment Stage 

• Successful applicants will be contacted by the organisation to discuss employment possibilities.
• Unsuccessful applicants will be advised via email.
• Unfortunately, due to the volume of people who apply for our positions and want to work with us, we are unable to provide individual feedback to our applicants.